disable access friendly

I was enjoying my brunch at Soup Spoon (Tiong Bahru Plaza outlet) on one of the lazy Sunday mornings and noticed a handicapped man struggling to get in. Apparently the queue barrier which narrowed the entrance gave him difficulties to get his wheels through. When he came, there were 2 UOB promoters who were standing outside of the store coming and relocating the queue barrier to help him push through and when he left, it was a kind lady that seen on my photo.

So for the rest of my meal i kept thinking about this. I wonder if store owners/restaurant managers take consideration of disabled customers visiting when they ‘design’ the entrance or the store/restaurant setting? Do staff receive training on attending and helping disabled customers? Well, one of the things that you think it can be improved 🙂

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